Managed Services

Managed Services

Tiered support module to assist users in their day to day production environment. This includes Help Desk, Break-Fixes, and/or User Education Issues.

5 Reasons to choose AIM Consulting for your Managed Services

  1. We provide module specific expertise to ensure business as usual
  2. ITIL Support Tiers best practice utilized to cover all support needs
  3. Ticketing Process and Tools provided for break-fix and change management.
  4. Root Cause Analysis and solution repository provided.
  5. Weekly, Monthly, Quarterly review and analysis of support environment

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